Can We Say WOW?!?

So, after my little rant on Monday about not being able to get ahold of Kim Hargreaves' Nectar, I was browsing through the message boards on Ravelry and found a post announcing that her latest book, Thrown Together, was now available in the U.S. The post was from the woman who runs Hampton Knitting Yarn in Hampton Bays, NY. I thought, "If she has Thrown Together, maybe she also has Nectar and Rowan 44 in stock," and I called her up right away.

Not only was the woman on the phone immensely polite and helpful, she did indeed have the two books I was looking for. When she asked where I was calling from and I told her, 'California', she said she wasn't sure but "it might take until Thursday for the books to get to you".

Well, considering that I had already been waiting nearly SEVEN WEEKS for my order, three days wasn't such a big deal. I placed my order with Hampton Knitting Yarn and emailed the other online retailer to have her cancel my order. (When I spoke with her on the phone two weeks ago, she told me that if I could find the books in stock somewhere else, I could cancel the order with her since she hadn't charged me anything yet.)

OK, so I ordered the books on Monday, and by 10:30 this morning they were on my doorstep! All three were individually wrapped in tissue paper, and she even included a little packet of peppermint candies and a reusable shopping tote (perfect, because I try to use my own bags whenever possible)!

I am so happy to find a small shop that also has wonderful service for their online customers. I will certainly be shopping with Hampton Knitting Yarn again! Now if you will excuse me, I have some reading to do. ;-)